Booking Policy
Group Bookings
All groups of 15 or more are required to commit to a Set Menu. All bookings will be secured with a credit card. This card will only be charged in the event of a no-show, cancellation or reduction in guest numbers within 24 hours of the booking. Refer to our cancellation policy for further details.
Split Service and Seating Times
Checho’s Dinner services run on split time slots (early and late sittings). This means all sittings a capped to a time based on your party size. Should you wish to have a longer sitting than 2 hours we recommend booking from 8pm onwards for our dinner service.
A maximum seating time of 90 minutes applies to all bookings of 1-2 people, 1hr 45mins for 3-7 people and 2 hours for bookings of 8 or more.
Late Arrivals
All tables will be held for 15 minutes past the confirmed booking time. In the event you are later than 15 minutes, we cannot guarantee your booking due to the split service at Checho’s. Arriving late means your seating time is shortened. Late arrivals are subject to our cancellation policy.
Altering a Booking
For altering a booking, please send an email at [email protected].
Surcharges
Please note all bookings on Sundays will incur a surcharge of 10%. Bookings on public holidays will incur a surcharge of 15%.